Assistant Manager

Job Locations US-MS-Southaven
Requisition ID
2022-23391
Category (Portal Searching)
Assistant Shop Manager

Overview

The Take 5 Family is hiring customer service maniacs!

 

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

 

What Employees Love about Take 5

  • The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
  • The family environment
  • Weekly pay
  • Benefits: Free oil changes, Paid time off, 401(k) program
  • Employee contests
  • Standard benefits options (medical/dental/vision etc.)
  • Easy to transfer to locations across the country
  • Opportunity to meet new people every day
  • Community involvement
  • Learning new skills

 

Qualifications

  • Must be highly energetic, hard-working and goal oriented
  • Excellent customer service skills required
  • Proven communication and leadership skills are a must
  • Must be at least 18 years old
  • Degree or certification preferred
  • Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
  • Previous supervisory experience in a customer service industry
  • Proficient with computers including Microsoft Office
  • Previous POS systems/cashier experience
  • Ability to work outdoors in ALL weather conditions

Responsibilities

What does an Assistant Shop Manager (ASM) do?

  • Check in with customers before they leave the shop to make sure they had a great experience.
  • Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
  • Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
  • Perform opening and closing procedures.
  • Assist with counting and adjusting inventory.
  • Anyone in Management is always responsible for training and developing their subordinates.
  • Being a role model to the other employees in the shop.
  • Holding team members accountable.

 

ASMs are also expected to perform all technician duties including but not limited to:

  • Drain motor oil, change oil filter, grease chassis fittings
  • Wash windshield and adjust tire pressure
  • Inspect and top off fluids
  • Assist the customer in selecting oil type and other services
  • Process payment for services performed.
  • Perform coolant exchanges and transmission drain & fill services
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness